Because each monthly collection contains limited-edition products that go out of production, we are unable to process refunds at this time.
However, if you are displeased with your membership and wish to discontinue for the next month, simply email firstname.lastname@example.org before the 19th of the month. Membership cancelation requests submitted after the 19th of the month cannot be honored, as our system automatically charges the recurring subscription fee on the 20th of the month.
RETURN POLICY FOR FULL-SIZED PRODUCTS PURCHASED INDIVIDUALLY
Non-subscription orders of full-sized individual products have a 365-day, 100% money back guarantee! Return for any reason (or none at all). If you are having difficulty with application of any product, or having a hard time getting a color to look just right on you, simply email email@example.com so we can offer you tips and advice to get the most enjoyable experience possible.
Customer is responsible for return shipping fees and must provide a tracking number after package is shipped (we are not responsible for lost packages in transit if no proof of tracking is available).